Shipping policy
📦 Shipping Policy
Last updated: May 2025
We currently ship our products from Romania to countries within the European Union and the United States only. Orders are processed and shipped within 1–3 business days after confirmation. Once shipped, you will receive a tracking number via email.
🕒 Estimated Delivery Times:
European Union: 3–7 business days
United States: 5–10 business days
Delivery times may vary depending on location, customs processing, or courier delays.
🚚 Shipping Methods:
We use trusted international couriers such as DHL . Shipping costs are calculated at checkout based on your location and order weight.
❗ Customs & Import Duties:
International orders may be subject to customs fees, taxes, or import duties. These charges are the customer’s responsibility and are not included in the shipping fee.
📬 Questions?
For shipping-related inquiries, contact us at:
👉 contact@organic-natura.com